Your Privacy Is Our Responsibility
This policy contains a full description of how your personal information is collected, processed, and kept safe on the 99etd platform.
Privacy Policy — Introduction
99etd ("we", "our", "platform") is committed to creating a safe and trusted online gaming environment for users in Bangladesh. This privacy policy will inform you — what information we collect, why we collect it, how we use it, and what your rights are. By using the 99etd website or services, you are considered to have accepted the terms of this policy.
This policy applies only to the 99etd website (https://99etd.cam) and the services operated under it. We are not responsible for the privacy policies of third-party websites or platforms.
1. What Information We Collect
We collect the following information for account registration and service delivery on 99etd.
Personal Identity Information
Your name, date of birth, gender, nationality, and address are collected when creating an account. National ID or passport details may also be requested to meet legal requirements.
Contact Information
Your email address and, where necessary, mobile number are collected. This information is used for account verification, important notifications, and support communication.
Financial Transaction Information
Payment-related information — such as bKash number, Nagad number, Rocket, Upay, or bank account details — is collected to facilitate deposits and withdrawals. Full card numbers or banking credentials are not stored.
Technical and Usage Information
IP address, browser type, operating system, device ID, session duration, and information about pages visited on the site are collected automatically. This information is used to improve platform performance and ensure security.
Gameplay and Activity Information
Time spent on each game, bet amounts, win and loss history, and behavioral patterns on the platform are stored. This is used to ensure responsible gaming and to provide a personalized experience.
Communication and Support Information
What you share through our 24/7 live chat support or email is stored securely. This information is used to resolve issues and improve service quality.
2. Purpose of Information Use
Collected information is used only for specific legitimate purposes. 99etd never processes your information unnecessarily.
| Purpose | Details |
|---|---|
| Account Management | Verifying registration, ensuring login security, and keeping accounts active. |
| Financial Transaction Processing | Completing deposits and withdrawals, ensuring transaction security. |
| Identity Verification (KYC) | Preventing fraud, combating money laundering, and fulfilling legal obligations. |
| Customer Service | Support via live chat and email, resolving complaints. |
| Responsible Gaming | Monitoring gaming behavior and helping to set limits where needed. |
| Platform Development | Analyzing site performance, planning new features. |
| Bonuses and Promotions | Managing welcome bonuses, VIP rewards, and promotional offers. |
| Security and Fraud Prevention | Detecting suspicious activity and taking preventive measures. |
3. Cookies and Tracking Technologies
The 99etd website uses cookies and similar technologies to make your browsing experience easier and safer.
Essential Cookies
These are necessary to maintain login sessions and ensure core site functionality. They cannot be disabled.
Analytical Cookies
Used to understand site traffic, popular pages, and user behavior patterns.
Functional Cookies
Used to remember your language preferences, theme settings, and personal preferences.
Advertising Cookies
Used to display relevant promotions and offers. You can control this from your browser settings.
Cookie Controls
It is possible to delete cookies or stop accepting new cookies from your browser settings. However, disabling essential cookies may limit some features of the platform.
4. Information Sharing and Third Parties
99etd does not sell your personal information. However, limited information may be shared with certain trusted partners to operate the service.
Payment Processors
Necessary financial information is shared with the relevant payment gateway providers to complete bKash, Nagad, Rocket, Upay, and bank transfers. These partners follow their own privacy policies.
Technology Service Providers
Limited information may be shared with trusted technology partners for hosting, cloud storage, data analytics, and cybersecurity services. These partners operate under strict confidentiality agreements.
Legal Authorities
Information may be provided in compliance with applicable law in response to court orders, legal investigations, or requests from regulatory bodies. Only the minimum necessary information is provided in such cases.
Fraud Prevention
Information about suspicious transactions may be shared where necessary with organizations operating within anti-money laundering (AML) or fraud prevention frameworks.
Our Commitment
99etd never sells, rents, or transfers your personal information to third parties for commercial purposes. Information sharing is done only for service operations and to meet legal obligations.
5. Information Storage and Security
99etd uses industry-standard security technology to keep your information safe.
SSL Encryption
All data transmission is secured with SSL/TLS encryption technology, ensuring a safe connection between your browser and the server.
Secure Data Storage
Your information is stored in encrypted databases. Access is controlled and only authorized staff can view the information they need.
Minimum Data Collection Policy
We collect only the information that is necessary. It is our policy to avoid collecting unnecessary or excessive personal information.
Data Retention Period
Information is retained while the account is active and for the applicable legal period thereafter. After that period, information is securely deleted or anonymized.
Staff Training
All our staff are trained in privacy and data protection. Policies are reviewed regularly to ensure responsible handling of information.
Security Audits
The platform's security measures are reviewed and tested regularly so that potential vulnerabilities can be identified and resolved quickly.
6. Your Rights
As a user of the 99etd platform, you have several important rights over your own information.
Right to Access
You can find out at any time what information we have collected about you and how it is being used. If a request is made by email, information will be provided within a set timeframe.
Right to Rectification
If there is any error in your stored information, you can request a correction. There is an option to update information through account settings or via the support team.
Right to Erasure
Where there is no legal obligation, you can request deletion of your personal information by closing your account. Some information may be required to be retained for a specific period in cases of active transactions or legal requirements.
Right to Object to Processing
You can object to your information being used for marketing or promotional purposes. Opt-out requests will be acted on as quickly as possible after they are received.
Right to Data Portability
You can request to receive your information in a structured, commonly used format. This feature ensures you retain control over your information.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be temporarily restricted until the matter in question is resolved.
To exercise any of the rights above, send an email to [email protected] or contact our 24/7 live chat support.
7. Privacy of Minors
Policy for Those Under 21
99etd is an adult platform and provides services only to those aged 21 or over. We do not knowingly collect any personal information from those under 21.
If a minor has accidentally created an account and their information is in our system, it will be deleted immediately. If you become aware of this, please contact [email protected].
A note to parents — if you suspect your child is using an online gaming platform, please contact us promptly.
8. Changes to the Policy
99etd may update this privacy policy from time to time. You will be informed appropriately before any significant changes.
Notice of Changes
If significant changes are made, a notification will be sent to the registered email address and clearly communicated on the site.
Effective Date
After each update, the "Last Updated" date at the top of the page is changed, so you can easily see when the policy was last reviewed.
Your Consent
If you continue using the site after an update, you are considered to have given consent to the new policy. If you do not agree, you may close your account.
9. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact our team.
99etd Privacy Team
We are ready to assist with any privacy-related request.
24/7 Live Chat Support
We typically respond within 72 hours of receiving a request.