99etd Terms and
Conditions

1.1 Age Restriction

Users must be at least 21 years old to participate on the 99etd platform. We strictly prohibit minors from taking part in any gaming activity. We reserve the right to verify age at the time of account registration. If a false age is provided, the account will be cancelled and any deposited funds will be forfeited.

1.2 One Person, One Account

Each person may create only one account. Operating multiple accounts under the same identity is a clear violation of our rules. If such activity is detected, all related accounts will be closed and any bonuses and winnings will be considered void.

1.3 Providing Accurate Information

All information provided at the time of registration must be accurate, complete and truthful. 99etd reserves the right to close an account at any time if false or incorrect information is provided. If you need to update your information, please contact the support team.

3.1 Deposit Terms

• The minimum deposit amount is ৳300, which applies to all payment methods.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits must be made from an account registered in your own name — deposits through third parties are not permitted.
• Deposits will be credited to the account after the transaction has been successfully verified.
• For any deposit-related issues, contact the support team with the transaction reference number.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• The standard withdrawal processing time is between 15 minutes and 2 hours.
• Withdrawals must be made using the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Winnings earned from bonuses must meet the wagering requirements before withdrawal.

7.1 Data Collection and Use

We collect your registration information, transaction details and platform usage data. This information is used solely for providing services, account verification and ensuring security. We do not sell your personal information to third parties. For more details, please see our Privacy Policy.

7.2 SSL Encryption

99etd uses SSL encryption technology to keep all your data and transactions secure. Financial transactions on our platform are completely safe. We conduct regular security audits and follow the highest security standards.

7.3 Cookie Policy

Our website uses cookies to improve the user experience. By continuing to use the platform, you are considered to have consented to the use of cookies. You may disable cookies in your browser settings, though this may limit some services.

9.1 Complaints Process

For any dispute or complaint, please contact our support team first. We are committed to resolving issues in a fair and impartial manner. Submit complaints via live chat or email.

• Live Chat: Available 24/7 around the clock.
• Email: [email protected] — reply within 24 hours.
• Include the transaction ID or a screenshot with your complaint.

9.2 Final Decision

99etd's decision in resolving a dispute will be considered final, unless a clear technical error is proven. If a user is affected by a technical error, 99etd reserves the right to provide compensation.

99etd reserves the right to change, amend or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on this page. For significant changes, we will make reasonable efforts to notify users by email or through a notice on the site.

If you continue to use the platform after any changes to the terms, you will be considered to have accepted the new terms. It is therefore your responsibility to check this page regularly. If you have any questions about a change, please contact our support team.